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FAQs

Logos and Design

It takes us 2 business days to deliver your initial logo concepts to you. The design team at Logo Xfinity will require additional time to work on the revisions (if needed).

We want you to be able to actually use your designs, so we’ll give you your design files in everything you need, including…

  • Raw Vector (EPS)
  • JPG
  • PNG
  • PDF
  • TIF

Apart from the above mentioned options if you require any other formats, just ask, we’re happy to help.

It all begins with multiple design concepts. Keep in mind that the design process is highly intricate and is done collaboratively, we send you the initial logo design concepts. Improvements are done based on your feedback.

Usually, clients ask us to adjust colors, fonts and layout. Sometimes, they even ask us to synthesize a new logo by combining parts from the initial concepts.

Whatever the magnitude of revision, big or small, we’ll continue to revise until it’s nothing but perfection.

There is usually no cost for revisions and they are done until you are satisfied.

All the copyrights and privileges are yours and yours only.

Website Design and Development

Definitely! All of our web packages include design, coding, and integration onto your server or hosting platform.

We have our own independent dedicated servers which provide affordable and secure hosting.

We use WordPress as our default CMS of choice here at Logo Xfinity. If you need your files in straight HTML or need to use another CMS including Magento, Joomla and others, we’re glad to help with that too.

No. Every website is custom designed from scratch using advanced technology.

Video Animation and Production

It takes 3 to 5 weeks to deliver your animated video depending on the specifications provided.

Generally we produce four type of animated videos:

  • 2D Explainer
  • Motion Graphics
  • Typography
  • Whiteboard Animation

No. All of our videos are custom made. Created from scratch with unique, in-house designed storyboards and are animated using state of the art tools.

We will provide you with an MP4 high definition video. This is a universal video format that can be uploaded to YouTube or elsewhere as well. Once you’ve upload it to your preferred video hosting site, they’ll supply you with the code to embed the video on your website.

Payment & Refund

Once you fill out a contact request one our designers reaches out to you and sends a payment link which can be utilized whenever you are ready to place an order.

All of our design packages are covered by our Refund Policy. Simply contact us, if you don’t like your designs or animations, we’ll make it right or refund your money.

We accept all major credit cards, including Visa, MasterCard, and American Express. We also accept PayPal.

At this moment we only accept USD.

Security and Privacy

We neither share nor sell your information to a third party without your explicit permission.

Yes. We use internet-standard security measures to make sure your information is secure while browsing our site and during payment.

For our full privacy policy click here.

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