Logo Xfinity is highly committed to keeping client's personal information safe and secure and we collect only essential and usual information to process your order. We neither share nor sell any of your information to any individual outside our company in any way without your explicit permission.
Information collection is done via Email, Phone, Contact Us and Order Form and it’s protected as per privacy measures implemented by Logo Xfinity. Clients’ information is never disclosed, shared or sold to any third party services. Information may be provided to law enforcement authorities, for any legal proceedings (further information is present in Conditions of Information Disclosure).
Initially, the personal information we require is about clients’ name, company’s name, billing address, email address, secondary email, phone and fax numbers, order details and place of residence and some of which is optional. Along with this, we need information in creative brief in order to start working on your order.
Additionally, collection of information includes opinions pertaining to complaints, appreciation and comments about the product. Technical information is also collected and recorded including your IP address, browser version, operating system and the date and time when you visit. Google Analytics or some similar tool or service is also used for collecting this data. They may also collect information about your Unique Device Identifier, clickstream behavior (e.g. the pages you visit, the links you click, and other actions you take in connection with our Services) and product information. We may also utilize some of these tools in conjunction with particular e-mails and communications sent by us or on our behalf and by doing this we may collect information when you access our e-mail our click on the link contained in the e-mail.
The information we collect helps us to understand exactly what product you require and what additional services would you require and secondly the billing information is inevitable for payment process.
The email addresses are used for communication about order status, comments and opinions and delivery of the finalized product.
Moreover, we may send emails of update on the website, promotional offers, launch of a new product/service and the latest news in the industry.
This information also helps us to improve our marketing strategies and compile the record of the most selling products.
We do not knowingly collect information from children under the age of 13 and do not target our Services to children under the age of 13. We encourage parents and guardians to supervise children’s online activities and interests and prevent them from using services that are inappropriate for them.
To ensure the best privacy and security of payments, we accept multiple payment options. The payment processor where the clients put their billing information uses Secure Sockets Layer (SSL) which is indicated in the domain as “https://”. Therefore, we assure you that your payment is secure and your billing information is safe.
Confidentiality is a serious concern and we are fully aware of the fact and this is why we never compromise the confidentiality of our clients’ information.
We use your personal information in order to keep in touch with you so that we can have smooth and swift communication about the order process. Your entire information like name, billing address, e-mail address, telephone number, fax, etc. is treated as confidential and saved at a secure location which is accessible by the designated members only ensuring that it stays secure and there is no threat of its being stolen or hacked. We reassure that your personal information will never be released to any third party under any circumstances until you allow or we are forced by law.
It is our top priority to avoid the information disclosure. However, the information disclosure can only take place if we are to abide by the country law for judicial proceeding, court order, or any other legal procedure.
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